Privacy policy

Effective Date: [June 12, 2025]

1. Introduction

Dr. Cecilia Cruz ("we", "our", "us") operates the website https://www.drceciliacruz.com. We respect your privacy and are committed to protecting personal information you share with us.

This Privacy Policy explains how we collect, use, and disclose your information. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide:
     Name, email, phone number, medical concerns or history, and any details you include when submitting forms.

  • Automatically Collected Information:
     IP address, browser type, device information, referral URL, and site usage via cookies or analytics tools.

We do not sell your personal information.

3. Use of Information

We use your information to:

  • Respond to inquiries and schedule consultations.

  • Manage patient communications (e.g., appointment reminders, follow-ups).

  • Improve website functionality and user experience.

  • Comply with legal obligations.

4. Third-Party Services

We may share your information with trusted service providers, such as:

  • Hosting providers

  • Email platforms

  • Analytics tools (e.g., Google Analytics)

These providers must comply with data protection standards.

5. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it.

  • Request access to your personal information.

  • Request deletion of your personal information.

  • Opt out of the sale of your personal information (note: we do not sell data).

  • Non-discrimination for exercising privacy rights.

To exercise any of these rights, contact us at: hello@drceciliacruz.com

6. HIPAA Compliance Disclaimer

Our site may collect basic health-related information through forms for scheduling purposes. However, we do not store or transmit protected health information (PHI) as defined by HIPAA on this website. Any confidential medical communication is handled securely through our external system: Practice Better.

7. Cookies & Tracking Technologies

We use cookies to improve your experience and analyze site usage. You may adjust your browser settings to disable cookies.

8. Data Security

We implement standard technical and organizational security measures to protect your data. However, no online transmission is 100% secure.

9. Children's Privacy

This site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy. When we do, we will update the "Effective Date" above. Continued use of the website constitutes your acceptance of the revised policy.

11. Contact Us

For questions or to exercise your rights, please contact us at:
hello@drceciliacruz.com